Shipping policy

Shipping Policy

Last updated: January 2025

Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery

Domestic Shipping (US)

Standard Shipping (5-7 business days): $5.00 or FREE on orders over $50
Express Shipping (2-3 business days): $12.00
Overnight Shipping (1-2 business days): $25.00

International Shipping

Standard International (10-20 business days): $15.00
Express International (5-10 business days): $30.00

*International customers are responsible for any customs duties, taxes, or import fees.

Order Tracking

Once your order ships, you will receive an email with a tracking number. You can track your package at any time by clicking the tracking link in your shipping confirmation email or by logging into your account on our website.

Shipping Delays

While we strive to meet our delivery estimates, please note that shipping times may vary due to circumstances beyond our control, including:

Weather conditions
Carrier delays
High-volume shipping periods (holidays, sales events)
Customs processing for international orders

Lost or Stolen Packages

Quiet Hour is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If your package is lost in transit, please contact us at support@quiethour.work within 14 days of the expected delivery date, and we will work with you to resolve the issue.

Address Changes

Please ensure your shipping address is correct at checkout. We cannot guarantee address changes once an order has been processed. If you need to update your address, contact us immediately at support@quiethour.work.